Digital Banking & Client Experience Manager

ADIB Group is seeking an Associate Manager for Customer Service & Digital Solutions based in Dubai. This role supports high-quality service operations focusing on customer governance and digital enablement. The ideal candidate will have a Bachelor's degree in a relevant field and 7-10 years of experience in banking operations, particularly in digital onboarding. Strong candidates will exhibit excellent communication skills and a customer-centric approach, promoting digital product adoption among clients.
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