Digital Solution Technology and Architecture Manager

About the Role

The luxury retail environment is rapidly evolving, demanding a seamless blend of timeless elegance and innovative digital engagement—both online before the boutique visit and within the boutique itself. Hong Kong and Macau are unique crossroads where Western and China digital ecosystems converge, with Hong Kong as a hybrid and Macau leveraging more of the Mainland China ecosystem, including WeChat.

As the Digital Solution Technology and Architecture Manager, you will serve as the Solution Architect for digital projects across the HKMO market. You will focus on designing and implementing solutions within platforms like WhatsApp Business and WeChat (including mini-programs), while also guiding the architecture for broader digital initiatives—spanning Salesforce CRM, POS systems, system integration, and local applications. You will lead technical design, integration patterns, and delivery of robust, scalable, and secure solutions to elevate client expe...