Direct Collections Analyst

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As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding solutions on how to improve HP and customer interlock and accelerate cash flow.
**What will your day consist of?
**- Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding solutions to improving payments and accelerating cash-flow- Sending consolidated account statements, to our AP contacts, who are usually part of centralized teams- Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution- Conducting critical calls with different Order Management groups, to review the sta...