Director, Customer Engagement Platforms
Location
Halifax, NS
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.
**Ready to Make an Impact?**
Are you a senior technology leader who thrives at the intersection of platform transformation and operational excellence?
As Director, Customer Engagement Platforms, you will own the technology foundation that powers customer engagement across all banners, spanning CRM, campaign execution, loyalty, personalization, and identity.
This role is accountable for running a complex, high-volume engagement ecosystem while leading its transformation into a modern, composable, and cost-efficient platform landscape over the next 2 years. You will ensure platforms are stable, scalable, and aligned to business outcomes, while driving foundational changes that unlock future growth and efficiency.
**Here’s Where You’ll Be Focusing**
**People Leadership**
+ Lead and develop a...
**Ready to Make an Impact?**
Are you a senior technology leader who thrives at the intersection of platform transformation and operational excellence?
As Director, Customer Engagement Platforms, you will own the technology foundation that powers customer engagement across all banners, spanning CRM, campaign execution, loyalty, personalization, and identity.
This role is accountable for running a complex, high-volume engagement ecosystem while leading its transformation into a modern, composable, and cost-efficient platform landscape over the next 2 years. You will ensure platforms are stable, scalable, and aligned to business outcomes, while driving foundational changes that unlock future growth and efficiency.
**Here’s Where You’ll Be Focusing**
**People Leadership**
+ Lead and develop a...