Director, Global Professional Services & Delivery

Dormont Manufacturing Co is seeking a Director of Professional Services to lead technical delivery teams and drive the strategic direction of Contact Center services.

The ideal candidate will have over 7 years of experience managing Professional Services practices, ensuring high-quality technical sales support, and contributing to strategic growth and operational excellence. They will also foster a customer-centric culture, demonstrating exceptional leadership and communication skills.

The role offers comprehensive HMO package, Personal Time Off, and a quarterly performance bonus.