Director, Loyalty Partnerships
The Director, Loyalty Partnerships oversees the development and expansion of the Loyalty Partnerships ecosystem for B2C and B2B members, actual and potential. The role is responsible for supporting and implementing the Loyalty Partnerships strategy, identifying and developing strategic partnership opportunities, leading selected high-value negotiations, managing the current partner portfolio, and exploring co-branded and financial partnership opportunities.
The role will work closely with Loyalty Marketing, CRM, Operations, Finance, Legal, and regional stakeholders to ensure successful partnership activation and member engagement initiatives, while managing and developing the Loyalty Partnerships team.
The objective of the role is to increase the commercial contribution, relevance, and engagement of the Loyalty Program beyond hotel stays through strategic partnerships, alliances, and ecosystem d...