Director of Client Onboarding in Banking
Location
toronto, on
Job Type
Full-time
Category
Finance
Posted
June 18, 2026
Shape the future of client services as Director, Global Banking & Markets Client Chaperone at Scotiabank in Toronto, ON. Manage essential onboarding processes with a focus on client satisfaction.
You will be responsible for ensuring a seamless client experience in this onsite role. With 5-10 years of experience in Capital Markets, you'll lead a dedicated team while integrating efforts with Credit, KYC, and Operations. Your strategic insights will inform enhancements to onboarding procedures and client interactions, driving efficiency and satisfaction.
Key Responsibilities:
• Lead client interactions during the onboarding process
• Coordinate efforts across multiple internal teams
• Detect inefficiencies and implement process improvements
• Collaborate with business desks and senior stakeholders
• Ensure compliance with regulatory and internal standards
Requirements:
• 5-10 years of leadership experience in finance
• Thorough knowledge of FICC, Equities, an...
You will be responsible for ensuring a seamless client experience in this onsite role. With 5-10 years of experience in Capital Markets, you'll lead a dedicated team while integrating efforts with Credit, KYC, and Operations. Your strategic insights will inform enhancements to onboarding procedures and client interactions, driving efficiency and satisfaction.
Key Responsibilities:
• Lead client interactions during the onboarding process
• Coordinate efforts across multiple internal teams
• Detect inefficiencies and implement process improvements
• Collaborate with business desks and senior stakeholders
• Ensure compliance with regulatory and internal standards
Requirements:
• 5-10 years of leadership experience in finance
• Thorough knowledge of FICC, Equities, an...