Director of Client Services
Location
South Africa, South Africa
Job Type
Full time
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted
July 21, 2026
Director of Client Services
Location: Remote (South Africa)
Employment Type: Full-Time
Working Hours: US Hours (9am - 5pm EST)
Overseeing the client services team and driving strategies to deliver exceptional client support and satisfaction. This leadership position requires a proactive and experienced professional who can manage team operations, foster client relationships, and collaborate across departments to ensure seamless, high-quality service delivery.
Key Responsibilities:
- Lead, manage, and mentor the client services team to achieve performance goals and ensure professional development.
- Develop and implement client service protocols and best practices to enhance client experiences.
- Serve as a senior point of contact for escalated client issues and complex inquiries, ensuring timely resolution.
- Collaborate with sales, operations, and pr...