Director of CRM Strategy and Innovation
Location
toronto, on
Job Type
Full-time
Category
Management & Operations
Posted
June 15, 2026
Drive groundbreaking CRM initiatives as the Director of CRM Strategy and Innovation at Publicis Hawkeye. Your role merges creativity with strategic insight to enhance client relationships.With a strong foundation in strategic marketing spanning over 8 years, you'll lead the creation of compelling customer journeys and communication strategies. This role demands a strategic thinker comfortable in dynamic environments who can build lasting client engagements while educating teams on best practices and innovative strategies.Key Responsibilities:
• Design CRM strategies that connect with customers
• Inspire a culture of testing and innovation
• Establish strong relationships with senior clients
• Energize the team with impactful presentations
• Stay informed on the latest in CRM and digital trendsRequirements:
• 8 - 10 years in agency/marketing focusing on strategy
• Exceptional leadership and teamwork skills
• Expertise in analytics and customer insights
• Famil...
• Design CRM strategies that connect with customers
• Inspire a culture of testing and innovation
• Establish strong relationships with senior clients
• Energize the team with impactful presentations
• Stay informed on the latest in CRM and digital trendsRequirements:
• 8 - 10 years in agency/marketing focusing on strategy
• Exceptional leadership and teamwork skills
• Expertise in analytics and customer insights
• Famil...