Director of IAM Directory Services Operations

Scotiabank • Toronto, Ontario, Canada • Posted June 14, 2026

Location Toronto, Ontario
Job Type Full-time
Category Operations Specialties Managers
Posted June 14, 2026

Is this role right for you?

In this role you will:
  • Own production operations and support for the Bank's AD, Entra ID, MSPKI, and supporting components such as AD/Entra backup platforms, including incident management, problem management, capacity planning, and operational readiness.

  • Establish and enforce run‑the‑platform disciplines, ensuring stable operations, predictable change, and rapid recovery from incidents.

  • Partner with SRE, infrastructure, and operations teams to mature monitoring, alerting, runbooks, and operational automation.

  • Work in partnership with IAM Product and Architecture, and Directory Services Engineering ensures strategic alignment of Microsoft and neighboring directory services with workforce, security, and business requirements.

  • Serve as a key leader for risk management, audit, and regulatory engagements, ensuring findings are proactively mitigated and platforms are operated within risk appetite.
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