Director, PAM Systems Support (Global Security)
Location
toronto, on
Job Type
Full-time
Category
IT & Technology
Posted
June 16, 2026
What is the opportunity? The
Director, PAM Systems Support
drives operational excellence across the organization's privileged access management ecosystem. This role oversees production-level support, maintenance and reliability of all PAM platforms, ensuring secure, compliant, and performant privileged access across hybrid infrastructure. Acting as the escalation point for complex issues, the Director leads a high‑performing team that supports key PAM platforms and implements governance models for consistent privileged session management, secrets rotation, and least privileged enforcement.
What will you do?
Lead and manage PAM production support team across on‑prem and cloud environments.
Own the operational integrity, uptime, and performance of PAM systems in production.
Manage incident response, problem management, and root cause analysis for PAM tooling.
Establish and refine operational standards, SLOs, and change manage...
Director, PAM Systems Support
drives operational excellence across the organization's privileged access management ecosystem. This role oversees production-level support, maintenance and reliability of all PAM platforms, ensuring secure, compliant, and performant privileged access across hybrid infrastructure. Acting as the escalation point for complex issues, the Director leads a high‑performing team that supports key PAM platforms and implements governance models for consistent privileged session management, secrets rotation, and least privileged enforcement.
What will you do?
Lead and manage PAM production support team across on‑prem and cloud environments.
Own the operational integrity, uptime, and performance of PAM systems in production.
Manage incident response, problem management, and root cause analysis for PAM tooling.
Establish and refine operational standards, SLOs, and change manage...