Director, Product Management–Technical (Customer Performance Lead)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management–Technical (Customer Performance Lead)

The Director, Product Management–Technical （ Customer Performance Lead ） - Japan will support the newly formed Customer Care Performance Team (CCPT), within Technology and AP Region. This role will be a key member of the CCPT Leadership team and will support the market in positioning Mastercard as a preferred technology partner, sharing Mastercard’s vision,...