Director, Professional Services

Sprinklr • Munich, Bavaria, Germany • Posted June 04, 2026

Location Munich, Bavaria

Job Type Full time

Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted June 04, 2026

Description
Position Overview:
We are seeking a dynamic and experienced Services Director, Central Europe - East to lead and scale the DACH region. This senior leadership role is critical to driving customer satisfaction, operational excellence, and continuous improvement. As the Sr Director Services – Central Europe, you will define and execute the strategy for delivering world-class services while aligning closely with Product, Engineering, and Customer Success teams to ensure a seamless experience for our customers.
Key Responsibilities:
Strategic Leadership:
Develop and implement a comprehensive vision and strategy for DACH - East services that aligns with the company’s goals and growth objectives.
Establish scalable processes, systems, and tools to ensure consistent delivery of high-quality support.
Operational Excellence:
Oversee the day-to-day operations of the DACH services team, ...
            

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