Director, Program Delivery
Location
pointe claire, montreal (administrative region)
Job Type
Full-time
Category
Management & Operations
Posted
June 16, 2026
We are seeking an experienced and dynamic Director, Program Delivery to lead the successful execution of complex Salesforce and Certinia programs across multiple clients. This role requires a strategic leader with a strong track record of managing large-scale program portfolios, ensuring on-time delivery, high-quality results, and exceptional client satisfaction. You will collaborate cross-functionally to align delivery with business objectives and drive continuous improvement within our Professional Services organization.
Primary Responsibilities
- Lead and oversee the delivery of multiple implementation programs, ensuring programs meet scope, schedule, budget, and quality standards.
- Manage and mentor a team of program and project managers, fostering professional growth and high performance.
- Develop and maintain strong relationships with clients and internal stakeholders, acting as a trusted advisor and escalation point. Support program ...