Dispatcher
Location
Atlanta, GA
Job Type
Full-time
Category
other-general
Posted
June 01, 2026
Description We are looking for a Dispatcher to join a fast-paced, fully onsite team. This contract-to-permanent opportunity is ideal for someone who thrives in a high-volume call center setting and can stay composed while coordinating urgent requests. The role supports a 24/7 operation, so flexibility with scheduling is important. Strong communication and customer service skills will be essential to success in this position.
Responsibilities:
• Manage incoming service calls in a busy dispatch environment and prioritize requests based on urgency and operational needs.
• Assign and coordinate work through dispatch systems to ensure timely response and efficient coverage.
• Communicate clearly with customers, field personnel, and internal teams to provide accurate updates and resolve issues quickly.
• Monitor active jobs and adjust scheduling as needed to keep service activity running smoothly throughout the shift.
• Maintain detailed and accurate call records, sta...
Responsibilities:
• Manage incoming service calls in a busy dispatch environment and prioritize requests based on urgency and operational needs.
• Assign and coordinate work through dispatch systems to ensure timely response and efficient coverage.
• Communicate clearly with customers, field personnel, and internal teams to provide accurate updates and resolve issues quickly.
• Monitor active jobs and adjust scheduling as needed to keep service activity running smoothly throughout the shift.
• Maintain detailed and accurate call records, sta...