Dispatcher
Location
oslo, oslo
Job Type
Full-time
Category
Customer Service
Posted
June 02, 2026
Company Overview
JDE Peet’s, now part of Keurig Dr Pepper, is the world’s leading specialty coffee company, operating in more than 100 markets. In 2025, JDE Peet’s generated revenue of 9.9 billion euros and employs over 21,000 people worldwide.
Role Summary
In this role you will plan and coordinate service and installation activities through collaboration with sales, customers, and technicians. You will be part of a two‑person team covering East and West/3rd‑party operations and use automated planning systems to monitor and adjust schedules based on operational needs.
Key Responsibilities
- Coordinate logistics for deliveries, installations and returns in collaboration with transporters.
- Work closely with Field Sales and customers to optimize resource and task planning, handling response‑time deviations.
- Post‑work and administrative follow‑up including post‑control, invoicing and variance handling.
- St...