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DODM-Director of Ops, Disability Management

pt Health • Toronto, Ontario, Canada • Posted March 23, 2026

Location Toronto, Ontario
Job Type Permanent Full Time
Category Other Management Occupations
Posted March 23, 2026

Job Title: Director of Operations, Disability Management Services
 

Location: GTA (4 days per week in office with National Travel as Required)
 

Reports to: Vice President, Employer Services 

Position Overview: 

We are seeking a dynamic and strategic Director of Operations, Disability Management Services to lead and oversee the disability management operations across Canada. Reporting directly to the Vice President of Employer Services, this role is pivotal in ensuring exceptional service delivery, business growth, and operational excellence nationwide. 

Key Responsibilities: 

  • Lead and manage national disability management operations, ensuring alignment with organizational goals and standards.
  • Oversee service delivery for key accounts, maintaining high levels of client satisfaction and compliance with regulatory requirements and contract commitments.
  • Provide leadership and direction to regional team leads across Canada, fo...

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