Dual Rate Pit Manager & Games Manager

PURE Canadian Gaming • Calgary, Alberta, Canada • Posted March 23, 2026

Location Calgary, Alberta
Job Type Full Time Hourly
Category Supervisors of Personal Care and Service Workers
Posted March 23, 2026

Title

Dual Rate Pit Manager & Games Manager

Reports To

Senior Games Manager

Summary

A Pit Manager oversees the activity of the dealers on the table games. He/she works in liaison with the dealers to handle customer concerns, address game issues and provide quality customer service. For unresolved issues, the Pit Manager will escalate to the Games Manager. The Games Manager effectively manages and leads table games staff to achieve and maintain a high level of job performance and exceptional customer service. This individual will assume responsibility in the absence of Senior Management (Department heads).

Core Competencies

  • Customer Service
  • Decision Making and Judgement
  • Leadership
  • Interpersonal Awareness
  • Communication 
  • Team Work
  • Job Duties

  • Ensure Table Games are being run according to AGLC Terms and...
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