Dutch Customer Technical Advisor | Athens Greece
Location
Athens, Attica
Job Type
Full time
Category
Information and Record Clerks
Posted
June 09, 2026
Cross Border Talents is looking for Dutch Speakers to work in Athens, Greece. Are you interested in moving abroad?
Your Role as a Customer Technical Advisor:
- Respond and record consumer inquiries/questions raised through free phone lines for customers;
- Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
- Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
- Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
Requirements
Requirements for the Customer Technical Advisor:
- High School Diploma or Higher;...