Dutch-Speaking Customer Service Agent

We're recruiting Dutch-speaking customer service professionals for international brands operating from Lisbon — across e-commerce, fintech, health tech and consumer goods. Multiple positions open, various start dates.

What you'll do

•  Handle inbound contacts from Dutch-speaking customers via phone, email and/or chat
•      Resolve queries on orders, accounts, billing, deliveries and product information
•      Log interactions in CRM and follow escalation procedures when needed
•      Consistently meet quality and customer satisfaction targets

What we're looking for

•      Fluent in Dutch — C1/C2 level
•      English at B2 or above for training and internal communication
•      Clear, patient communicator — written and verbal