Dutch-Speaking Customer Service Representative (Madrid)

About BIKE24

BIKE24 is the one‑stop shop for a fast‑growing community of cycling enthusiasts, promoting green mobility. Founded in 2002, we have evolved from a specialised online retailer in the cycling sector to one of the leading e‑commerce platforms in continental Europe, focusing on the premium segment.

Customer Service Representative – Dutch

To expand the market for our Dutch‑speaking customers, we are looking for a customer service representative with a fluent Dutch language who is also a bike enthusiast with great interest in bikes or with an already existing good basic knowledge of bike parts and components.

Responsibilities

As a customer advisor, you will contribute with your positive personality to the communication and inform our customers via telephone and email about all questions regarding product advice, the order process, invoicing, and more.

You will be the direct link to our customers, handling complex questions and provid...