Duty Manager

LOCATION: Gyle Shopping Centre, Edinburgh EH12 9JY

SHIFT PATTERN: VARIOUS 4 DAYS OVER 7, 40 hours per week

SALARY: £39,000 per annum

ROLE OVERVIEW AND PURPOSE 

To support the on‑site operational delivery of soft services at The Gyle to the premium standards expected by both ABM and The Gyle Centre Management. 

The Duty Manager acts as the first‑line operational manager on site, holding responsibility for the safe, secure and effective day‑to‑day operation of the Centre during assigned duty periods. The role requires visible leadership, sound judgement and the ability to manage live operational issues before escalation to Centre or Client Management where appropriate. 

The postholder is responsible for ensuring that the shopping centre, both internally and externally — including public areas, service yards, access roads, washrooms and back‑of‑house areas — is clean, safe and secure, and maintained through a planned and proactiv...