Duty Manager
Location
Ho Chi Minh City, Vietnam
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
**Additional Information**
**Job Number** 26074624
**Job Category** Rooms & Guest Services Operations
**Location** Corner Nguyen Du Street & Le Van Huu Street, Hochiminh City, Viet Nam, Viet Nam, 700000
VIEW ON MAP (https://www.google.com/maps?q=Corner%20Nguyen%20Du%20Street%20%26%20Le%20Van%20Huu%20Street%2C%20Hochiminh%20City%2C%20Viet%20Nam%2C%20Viet%20Nam%2C%20700000)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situat...
**Job Number** 26074624
**Job Category** Rooms & Guest Services Operations
**Location** Corner Nguyen Du Street & Le Van Huu Street, Hochiminh City, Viet Nam, Viet Nam, 700000
VIEW ON MAP (https://www.google.com/maps?q=Corner%20Nguyen%20Du%20Street%20%26%20Le%20Van%20Huu%20Street%2C%20Hochiminh%20City%2C%20Viet%20Nam%2C%20Viet%20Nam%2C%20700000)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situat...