Dx CRM Data Analytics Trainee

CRM Data Analytics Trainee – Join our global CRM team to drive data‑driven initiatives that enhance service efficiency, decision‑making and CRM data quality across the organization.

We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunities, fostering an inclusive environment where diversity makes us outstanding.

Responsibilities

• Analyze service and sales data from Salesforce and ServiceMax under senior guidance.
• Build and maintain dashboards to assess installed base performance and identify service‑to‑sales opportunities.
• Prepare data‑based reports for Sales and Service teams.
• Identify and correct data quality issues, including duplicates, missing entries and structural inconsistencies.
• Support the development of a CRM Data Quality Index by region.
• Analyze operational indicators, such as repeat technical service visit...