Dynamics 365 CRM Architect

FalconSmartIT • Bradford, England, United Kingdom • Posted June 16, 2026

Location Bradford, England
Job Type Full-time
Category Computer Occupations
Posted June 16, 2026

Job Title : Dynamics 365 CRM Architect

Job Location : Bradford/Leeds , UK

Job Type : Hybrid; Atleast once in a week to office


Job Description:


Role Overview


We are seeking an experienced Dynamics 365 CRM Architect with deep expertise in Dynamics 365 Customer Service, Omnichannel, and digital engagement solutions including WhatsApp integration.

The successful candidate will lead the architecture, design, and implementation of enterprise-scale customer engagement solutions leveraging the Microsoft Dynamics 365 and Power Platform ecosystem.

You will work closely with business stakeholders, delivery teams, and technical consultants to design scalable, secure, and high-performing customer service solutions that improve customer experience and oper...

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