E‑Commerce Incident & Support Specialist

HCLTech • bogotá, bogotá, distrito capital, Colombia • Posted May 26, 2026

Location bogotá, bogotá, distrito capital
Job Type Full-time
Category Bases de datos, analítica y BI, Soporte técnico y administración
Posted May 26, 2026

HCLTech is seeking an IT professional with over 3 years of experience in providing technical support for E-commerce and digital platforms. You will play a critical role in ensuring operational continuity in high-traffic environments, troubleshooting incidents, and managing service requests.

Your experience will involve monitoring payment gateways, API integrations, and ensuring effective communication with stakeholders regarding incident resolution.

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