E-commerce Platform Operations Lead

We are seeking a hands-on E-commerce & Marketplace Operations Manager to own and scale our D2C and marketplace business. The role involves end-to-end ownership of Shopify operations, marketplace management, logistics, inventory planning, customer experience, and cross-functional coordination to drive growth, efficiency, and customer satisfaction.

Responsibilities

D2C & Shopify Operations

- Manage Shopify CMS such as product uploads, collections, banners, A+ content, images, meta fields, and site hygiene

- Ensure accuracy of pricing, inventory sync, product descriptions, and content

- Coordinate website updates, launches, and seasonal campaigns

Marketplace Operations & Growth

- Manage day-to-day operations on marketplaces (Pepperfry, Tata Cliq, Nykaa Home, etc.)

- Handle catalogue management, pricing, promotions, and visibility

- Execute marketplace camp...