Ebs financial senior technical support engineer (zapopan)

Preferred Qualifications
Experience in the accounting lifecycle with knowledge of common enterprise structures setup, journal processing, financial reporting, interfaces, period close processes and activities and Financial Reporting Workspace are highly desired.
Support or consulting experience with Oracle Financials or other ERP Financial solution is preferred.
Responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each service incident.
Functional/Technical Knowledge & Skills
Excellent analytical and problem solving skills
Strong understanding of ERP product(s), specifically Financials
EBS Financials experience preferred; EBS General Ledger, Accounts Receivable and Fixed Assets experience are...