eCom Operations Specialist
Location
ōtorohanga, waikato
Job Type
Full-time
Category
Operations & Business Administration
Posted
June 15, 2026
Roster option 1
Monday 1:00 PM – 9:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 6:00 AM – 2:30 PM
Sunday 6:00 AM – 2:30 PM
Responsibilities
- Manage and maintain process flow for an assigned workstream.
- Collaborate closely with your Team Leader and ‘swarm’ to ensure efficiency.
- Ensure uninterrupted process completion and strict adherence to established guidelines.
What you’ll do
- Process Management & Order Fulfillment: Follows set routines for timely and accurate process completion, ensuring online orders are picked correctly and fresh food quality meets standards.
- Team Leadership & Supervision: Leads the team (swarm) to ensure correct work completion, provides on-the-job training and coaching, and steps up as Acting Store Manager on scheduled shifts.
- Issue Resolution & Escalation: Identifies and timely escalates process‑related issues to the Fu...