Singtel • Singapore, Singapore, Singapore • Posted May 28, 2026
Location
Singapore, Singapore
Job Type
Full-time
Category
Computer Occupations
Posted
May 28, 2026
Responsibilities:
Performed Desktop Support services to users This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. Perform imaging/re-imaging Perform asset inventories Perform technical escalation to 3rd party vendor or resolver groups (where appropriate) Updates Incident records Creates and updates work instructions (where necessary) Document standards and procedures (where necessary) A little about you:
Min 1 year experience in Microsoft Windows 10 and Microsoft Office Clear Spoken & Written English. ITE/Diploma graduate with 1 year experience in desktop support possess at least one of the following certifications or their equivalent: CompTIA A+; CompTIA Security+; CompTIA Network+; Microsoft Certified: Wind...
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