Email & Chat - Retail Account - Weekends OFF - Paid training
Location
manila, national capital region
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
Job Description
We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.
Responsibilities:
Handle customer inquiries via phone, email, or chat
Provide product and pricing information
Assist with orders, returns, and exchanges
Maintain accurate records of transactions
Escalate complex issues to supervisors
Meet quality, productivity, and customer satisfaction standards
Schedule & Training:
Shifts may include nights, weekends, and holidays
Paid training on retail systems and processes
Requirements:
At least High School or Senior High School graduate
Strong English communicationCustomer-focused and detail-oriented
Basic computer and multitasking skills
Willing to work onsite in Metro Manila
We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.
Responsibilities:
Handle customer inquiries via phone, email, or chat
Provide product and pricing information
Assist with orders, returns, and exchanges
Maintain accurate records of transactions
Escalate complex issues to supervisors
Meet quality, productivity, and customer satisfaction standards
Schedule & Training:
Shifts may include nights, weekends, and holidays
Paid training on retail systems and processes
Requirements:
At least High School or Senior High School graduate
Strong English communicationCustomer-focused and detail-oriented
Basic computer and multitasking skills
Willing to work onsite in Metro Manila