EMEA Member Experience Specialist

OUR CULTURE
At FS-ISAC, how we work matters as much as what we do. We believe in:
• Collaboration – across members, partners, and internal teams.
• Collective success – wins are celebrated as a community.|
• Humility & curiosity – staying open, learning continuously.
• Open feedback – role-modeling growth through candid, constructive input.

POSITION SUMMARY
The Membership Specialist, EMEA (Europe, Middle East, and Africa) is a member-facing role responsible for delivering high-quality member experience across FS-ISAC’s programs, platforms, and services. Serving as a primary point of contact for our members, this role ensures timely, accurate, and responsive support while identifying and communicating with member needs internally. The ideal candidate is service-oriented, detail-driven, and effective at managing multiple requests in a fast-paced environment.

ESSENTIAL FUNCTIONS
• Serve as a primary point of contact for member inquiries related to ...