EMEA Senior CSM — ROI, Retention & Expansion

A leading cybersecurity firm is seeking a Senior Customer Success Manager who will be responsible for managing relationships with C-level executives across complex enterprise accounts. The role requires 7+ years of experience in customer success within an on-premise/SaaS environment and fluency in German. The position focuses on ensuring value realization and retention, shaping product investments, and enhancing the security posture of client organizations. A unique culture and competitive compensation package are offered.
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