Emirati Service Delivery Manager – ITIL & Cloud

A prominent IT services organization in Dubai is seeking a Service Delivery Manager responsible for ensuring high-quality IT managed services delivery. The role involves leading service teams, implementing ITIL best practices, and optimizing service operations to maintain SLAs. The ideal candidate will have at least 5 years of experience in service delivery, strong client management skills, and a relevant bachelor's degree. This full-time position is not remote and offers an opportunity to drive service excellence.
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