Empathy-Driven Tech Support Specialist

ZRTECH SOLUTIONS is hiring a Customer Support Representative to assist users with product issues, resolve complaints, and provide guidance via chat, email, or phone.

Responsibilities

• Answer customer queries in a timely, helpful way
• Track and follow up on support tickets
• Collaborate with technical teams to resolve issues

Requirements

• Excellent communication and empathy
• 1+ year in customer service or tech support
• Comfortable using CRM or ticketing systems

We are a creative agency specializing in web design, development, and digital marketing solutions that help businesses grow online.