Employee Services Specialist
Location
Taguig, Metro Manila
Job Type
full-time
Category
Business Operations Specialists
Posted
June 06, 2026
Job Description
- Create and distribute job change letters, reference letters, and collect signed documentations from employees
- Connect with relevant key stakeholders and support groups to assist with employee data corrections, changes to conditions of employments, offboarding, and other details
- Manage the Leave of Absence of employees
- Answer queries on administrative policies and practices and other areas via case management system in a timely manner; work on more than one issue simultaneously and prioritize urgency of requests
- Following a prescribed template, document and escalate as needed based on the appropriate processes
- Understand and utilize HR systems including Workday and the Employee Center including Self Service, Knowledge base and Case Management to manage employee data, inquiries, and employee requests
- Ensure consistent application of HR policies and compliance with state, federal, and/or country laws and prac...