EMS Dispatcher
Location
Rochester, NY
Job Type
Full-time
Category
other-general
Posted
June 14, 2026
EMS Dispatcher
Rochester, NY (http://maps.google.com/maps?q=1669+Lyell+Ave+Rochester+NY+USA+14606)
Job Type
Full-time
Description
Company Purpose
To positively impact healthcare outcomes for our community through education and innovation by skilled and empowered employees
POSITION OVERVIEW
The Dispatcher is responsible to handle and triage inbound calls for service, evaluate the nature of the request, and dispatch appropriate resources according to the standard operating procedures, consistent documenting of calls based on Monroe Ambulance standards. This position demands a high degree of situational awareness. The dispatcher is critical to the safety of our employees and patients and must maintain regular communication with crews to monitor safety. This position requires cooperation between the dispatcher and the operations team on vehicle movement throughout the shift. The dispatc...
Rochester, NY (http://maps.google.com/maps?q=1669+Lyell+Ave+Rochester+NY+USA+14606)
Job Type
Full-time
Description
Company Purpose
To positively impact healthcare outcomes for our community through education and innovation by skilled and empowered employees
POSITION OVERVIEW
The Dispatcher is responsible to handle and triage inbound calls for service, evaluate the nature of the request, and dispatch appropriate resources according to the standard operating procedures, consistent documenting of calls based on Monroe Ambulance standards. This position demands a high degree of situational awareness. The dispatcher is critical to the safety of our employees and patients and must maintain regular communication with crews to monitor safety. This position requires cooperation between the dispatcher and the operations team on vehicle movement throughout the shift. The dispatc...