End User Support Specialist

Sharp Brains • India, India, India • Posted June 20, 2026

Location India, India

Job Type Full-time

Category Computer Occupations

Posted June 20, 2026

User On Prem IT support:




-  Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones et
c.)
-  Provisioning and deprovisioning of corporate devices (laptops, phon
es)
-  Replace broken devices with temporary devices in accordance with Ericsson’s proces
ses
-  Provide technical guidance to end users for day-to-day IT issues within the office environm
ent
-  Coordinate with L2 teams when troubleshooting (examples L2 : end user computing team, EMM..

.
)
.Office IT Infrastructure Suppo
rt:
-  Perform on office infra basic troubleshooting, installation, or maintenance for EIT services(printing, connectivity, platform, v
oice )
-  Install, test, and remove basic network devices such as switches, routers, and access points - this includes Support for Site/CORE Equipment inside office example but not limited : Out of ba...
            

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