Engineer - Cloud Support (AWS & Azure)
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 01, 2026
We are looking for a motivated L1 Cloud Support Engineer to provide first-level technical
support across multiple projects. The role involves monitoring, troubleshooting, and
resolving issues in AWS and Azure environments, ensuring smooth operations and timely
escalation when required.
Key Responsibilities
. Monitor system health, performance, and availability across AWS and Azure
. Respond to alerts, troubleshoot basic issues, and escalate complex incidents to L2/L3
teams
. Support users with access, configuration, and environment-related queries
. Maintain documentation of incidents, resolutions, and escalation processes
. Collaborate with cross-functional teams across multiple projects
. Ensure compliance with security and operational standards
Required Skills & Qualifications
. Basic knowledge of AWS (EC2, S3, IAM, CloudWatch)
. Basic knowledge of Azure (VMs, Storage, AD, Monitor)
. Familiarity with ticketing tools (e.g., ServiceNow, Jir...
support across multiple projects. The role involves monitoring, troubleshooting, and
resolving issues in AWS and Azure environments, ensuring smooth operations and timely
escalation when required.
Key Responsibilities
. Monitor system health, performance, and availability across AWS and Azure
. Respond to alerts, troubleshoot basic issues, and escalate complex incidents to L2/L3
teams
. Support users with access, configuration, and environment-related queries
. Maintain documentation of incidents, resolutions, and escalation processes
. Collaborate with cross-functional teams across multiple projects
. Ensure compliance with security and operational standards
Required Skills & Qualifications
. Basic knowledge of AWS (EC2, S3, IAM, CloudWatch)
. Basic knowledge of Azure (VMs, Storage, AD, Monitor)
. Familiarity with ticketing tools (e.g., ServiceNow, Jir...