Engineer, Field Service III

Olympus • Santiago Province, Santiago Metropolitan Region, Chile • Posted June 14, 2026

Location Santiago Province, Santiago Metropolitan Region

Job Type Full-time

Category Engineers

Posted June 14, 2026

Job Description
The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products. Under minimal supervision, the FSE will service and provide expert level technical support to assigned equipment. They may be assigned a mentoring role to work closely with a Level I or II Field Service Engineer to ensure effective training and development of that employee.
Job Duties
Establish and maintain a high level of customer satisfaction with assigned products, support, and service

Respond to customer inquiries, maintain a good customer service reputation by complying with all regulatory requirements and all aspects of company quality system

Train customers on the basic operation and use of assigned products

Provide feedback concerning product questions, workflow issues, performance anomalies encountered in the field, and make recommendations for service improv...
            

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