Engineer – Technical Support (Broadcast)

Position:  Engineer – Technical Support (Broadcast) Position Count:  1 Location:  Mumbai, Delhi, Chennai and Hyderabad Experience :  Fresher/Experience Job description: The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail.

The field engineer should diagnose and address problems, also maintain customer relationships.

Field Engineer Responsibilities: Prime responsibility of Engineer will be to install / configure / troubleshoot and support front end client systems in complex Broadcast IT setups.

Work independently on client systems with guidance from superiors, must be capable to quickly analyse reported issue and act promptly for quick resolution or escalate to superiors.

Receive support calls from customers, capture complete information about the issue and work to resolve or escalate to senior members.

Must be committed to deliver ...