Engineering Services Manager

Prime System Solutions • lahore, punjab, Pakistan • Posted July 22, 2026

Location lahore, punjab

Job Type Full-time

Category Engineering

Posted July 22, 2026

Job Title:Engineering Services Manager  
Location:Arfa Technology Park, Lahore, Pakistan  
Timings:5:00 PM – 2:00 AM PKT  
Employment Type:Full-time  
Summary  
Our client is looking for an experienced IT Helpdesk Training & Operations Manager  with 5–10 years of experience  in enterprise IT support, preferably serving international clients. The ideal candidate will have strong technical expertise, excellent communication skills, and proven experience managing Helpdesk teams while designing and delivering technical training for L1 and L2 Support Engineers. This role requires a hands‑on leader who can mentor teams, improve service delivery, handle client interactions, and ensure the support organization consistently meets service excellence standards. 
Responsibilities  Lead and manage L1 and L2 Helpdesk Support Engineers, ensuring high levels of performance and custom...
            

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