Enterprise ITOM Solutions Lead
Location
toronto, on
Job Type
Full-time
Category
IT & Technology
Posted
May 27, 2026
Harness your expertise in ServiceNow ITOM to create strategic solutions. Drive implementations, lead design workshops, and develop innovative roadmaps that align with enterprise objectives in a hybrid setting.
This architect role highlights your seasoned ability to facilitate workshops and deliver actionable designs for ITOM implementations. You'll collaborate with diverse clients to streamline operations and integrate ITOM capabilities such as Cloud Management and Observability. Your mentorship will shape best practices in ITOM solution delivery.
Key Responsibilities:
• Facilitate requirements workshops for ITOM solutions
• Architect comprehensive solutions leveraging ServiceNow
• Develop detailed design documents and technical blueprints
• Mentor colleagues on ITOM platform best practices
• Contribute to development of ITOM-focused client offerings
Requirements:
• 5+ years of hands-on ITOM design experience
• Proven track record of delivering full-lifecy...
This architect role highlights your seasoned ability to facilitate workshops and deliver actionable designs for ITOM implementations. You'll collaborate with diverse clients to streamline operations and integrate ITOM capabilities such as Cloud Management and Observability. Your mentorship will shape best practices in ITOM solution delivery.
Key Responsibilities:
• Facilitate requirements workshops for ITOM solutions
• Architect comprehensive solutions leveraging ServiceNow
• Develop detailed design documents and technical blueprints
• Mentor colleagues on ITOM platform best practices
• Contribute to development of ITOM-focused client offerings
Requirements:
• 5+ years of hands-on ITOM design experience
• Proven track record of delivering full-lifecy...