Entry-Level Application Support Specialist Toronto

Kickstart your IT career as a Junior Application Support Specialist with Randstad Canada in Toronto. This contract role offers hands-on experience with enterprise-level applications and cloud technology.As a Junior Application Support Specialist, you will engage in operational support, system maintenance, and ticket governance. Candidates should possess familiarity with ITIL frameworks, Oracle databases, and Kubernetes. This role provides an excellent opportunity to deepen your expertise in middleware systems and develop your data analysis skills using Power BI.Key Responsibilities:
• Execute lifecycle tracking for system incidents
• Manage the queue and ticket governance accurately
• Monitor middleware application platforms and servers
• Utilize data analysis tools for performance reporting
• Document technical support procedures meticulouslyRequirements:
• Minimum of 2 years in ITIL Service Management
• Hands-on experience with middleware and cloud tools
• Fam...