Entry-Level Tech Support Specialist (Windows & Mac)

Zones, LLC in Pakistan is seeking a Technical Support Specialist to provide entry-level technical support as the first point of contact within the Technical Assistance Center. Responsibilities include resolving common end-user issues for Windows and Mac devices, assisting with PC setups, and supporting Microsoft 365 applications. Ideal candidates will have foundational experience with Windows systems and demonstrate strong customer service and communication skills. The role offers a clear growth path into Tier 2 support.
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