ERP/CRM Architect
Location
Ann Arbor, MI
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
Description
The Solution Architect is responsible for designing, configuring, and implementing solutions for customer onboarding, professional services, and custom implementation projects. This hands-on, customer-facing role helps clients achieve value quickly by delivering scalable solutions, providing technical guidance, and ensuring successful deployments.
Working closely with Sales, Customer Success, Product, Support, and Engineering teams, the Solution Architect translates business requirements into technical solutions, supports customer adoption, and helps improve implementation processes as the organization continues to grow.
Key Responsibilities
Solution Design & Delivery
+ Lead technical solution design during onboarding, implementation, and support engagements.
+ Translate customer requirements into scalable solutions.
+ Configure and implement templates, workflows, automations, and integrations using Sales...
The Solution Architect is responsible for designing, configuring, and implementing solutions for customer onboarding, professional services, and custom implementation projects. This hands-on, customer-facing role helps clients achieve value quickly by delivering scalable solutions, providing technical guidance, and ensuring successful deployments.
Working closely with Sales, Customer Success, Product, Support, and Engineering teams, the Solution Architect translates business requirements into technical solutions, supports customer adoption, and helps improve implementation processes as the organization continues to grow.
Key Responsibilities
Solution Design & Delivery
+ Lead technical solution design during onboarding, implementation, and support engagements.
+ Translate customer requirements into scalable solutions.
+ Configure and implement templates, workflows, automations, and integrations using Sales...