Escalation Support Coordinator (Major incidents)

SAP • Remote, Remote, Mexico • Posted June 04, 2026

Location Remote, Remote
Job Type Full-time
Category Other-General
Posted June 04, 2026
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Meet your team:
Global Cloud Infrastructure & Delivery (GCID) unit is responsible for running SAP’s backend technology including operations of state-of-the-art data centers and the technical platforms as integral part and foundation for all SAP Cloud solutions and services around the globe.
We provide these shared services for SAP’s external cloud business and for SAP’s internal infrastructure such ...

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