EU Quality CX Process Improvement Lead

Amazon is looking for a CX Process Improvement Manager for their EU ATS Quality team, responsible for leading outbound quality performance across assigned regions. You'll drive programs to enhance quality standards, engage site leadership, and manage stakeholder interactions, making a direct impact on the operational excellence across the EU.

The ideal candidate has a Bachelor's degree in a relevant field, strong program management experience, and is proficient with AI tools and SQL. This role is crucial in ensuring quality across diverse operations.