EUC Team Lead
Location
Singapore, Singapore
Job Type
Full-time
Category
other-general
Posted
June 05, 2026
Job Responsibilities:
- Perform remote / onsite support to end users on IT products and services
- Manage email / hotline for support requests.
- Manage hardware / software patching
- Provides remote / onsite support for IT needs.
- Provide support for key field service activities in line with customers’ requirements.
· Create and update tickets promptly and accurately.
· Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues
· Handling customer escalations with support from Level 2 as needed.
· Any ad-hoc duties as assigned.
· Support VIP users
· Manage onsite engineers and deployment
· Provide documentation update
· Work with relevant team on reports.
Job Requirements:
- Minimum diploma in IT or related
- 5 years of...