EUS Support -Senior Engineer

Ivy comptech • Hyderabad, Telangana, India • Posted June 04, 2026

Location Hyderabad, Telangana

Job Type Permanent

Category Computer Occupations

Posted June 04, 2026

 
  About The Role 
 The  EUS Support Engineer  is responsible for operating, maintaining and supporting the IT workplace for all internal customers including the GVC desktop and associated infrastructure at his / her local site/s and for remote employees.
  Key Responsibilities: 
 Provide site specific and remote IT service support focussing on the IT workplace and associated infrastructure
 Prioritisation of VIP support and associated requests
 Prioritisation of support for business critical departments and associated requests
 Adhere to agreed operational processes
 Monitor and report on the progress of local and global IT projects
 Asset management for Desktop, Laptop and other Mobile devices
 Software license management for supported applications
 Procurement of locally required hardware and software
 Documentation and Knowledge Base articles crea...
            

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